Televanta

Televanta is an AI communications company based in Zagreb, Croatia. It makes AI agents that handle phone calls, email, website chat and WhatsApp messages. The company says its agents answer 24 hours a day. The home page says they work in more than 30 languages.

Televanta sells four main products. The Call Agent handles inbound and outbound calls and hands off to a person when needed. The Email Assistant sorts, summarizes and drafts replies to incoming messages. The Chatbot Agent answers common questions on a website and passes other questions to staff. The WhatsApp Agent handles inbound replies and outbound campaigns.

The site describes voice agents that connect to any SIP carrier or phone number. Calls can be passed to a human with the full context. The company says every call is logged with a transcript, duration, intent, sentiment and outcome. The operator portal includes a live dashboard.

The home page lists figures. It says 87 percent of calls are resolved without a human, and that the platform can handle more than 1,000 calls at the same time. The about page says a typical launch takes about one day. These are the company's own figures.

The site lists the industries it serves. These include aviation, healthcare, hotels, telecom, insurance and customer support. The company says its approach gives operators control over their AI stack and deployment. It says it works with healthcare providers, hotels, insurance companies, retailers and municipalities.

The website has a pricing page, a resources page and a blog. Visitors can book a demo through the contact form. The contact page says the team gets back quickly and offers a 20 minute call with a live agent demo.