JiGSO

JiGSO for Airline Crew is a feedback platform for airlines. It collects crew views on rosters through structured scores and open comments. The site says the platform captures how crew feel about their rosters. It uses AI sentiment analysis to find friction points.

The product runs airline-specific surveys. These measure crew satisfaction, bidding success and feedback on roster patterns. The site says the product includes built-in benchmarking against past rosters, so airlines can compare current sentiment with earlier periods.

The product works in three steps. Airlines gather real-time feedback on rosters. They analyse crew trends to see what matters most. Then they use the results to plan rosters that support crew well-being and operational needs.

The product includes crew analytics. These turn open text feedback into sentiment scores. The site says the tool can spot roster trends across bases and ranks. It also shows where sentiment changes the most, so teams can focus their resources there.

The site describes a transparent scheduling feature. It tracks measures such as rest preservation and bidding fairness. The site says management and unions can share one view of crew experience. Another feature tracks the effect of roster changes after publication.

The company says it was formed by an HR consultancy, Beanmachine, and a machine learning agency, Motulus. The site lists Wout Goossens as chief executive and Gil Beckers as chief technology officer. Contact details include the phone number +32 474 08 00 13. The site offers a demo request form.