Dohop

Dohop is a travel technology company headquartered in Reykjavik, Iceland, with an office in Edinburgh. It began in 2004 as a flight metasearch engine for travellers and now also supplies technology that lets airlines, rail operators and travel sellers sell connecting itineraries across providers that do not have interline agreements.

Products

• RetailConnect: connects flights and services across selected providers, with branded fares, seats, bags and insurance, integrated by white-label microsite or API
• TravelSure: protection for passengers on direct flights, which the company says also generates ancillary revenue for airlines
• ConnectSure: disruption protection for connecting itineraries
• BagConnect: baggage transfers for alternative interline itineraries
• Flight search for travellers, with customer support described as available around the clock

Customers and markets

The company says it works with over 100 airlines, rail and transport operators, alliances and airports worldwide, naming easyJet, Air France, Air Transat and Vueling. Its history lists Worldwide by easyJet, launched in 2017, and a first intermodal connection between easyJet and Deutsche Bahn in 2021.

Company facts

• Founded in 2004 by a co-founder who built a metasearch engine while looking for the cheapest flight connections to Iceland
• Won the flight comparison website award at the World Travel Awards in 2014, 2016, 2017 and 2018, as reported on its website
• Received funding from Scottish Equity Partners in 2020