INFORM

INFORM is a software company that builds tools for planning and decision making. This listing focuses on its aviation work for airports, ground handlers and airlines.

The aviation software covers three areas. Airport resource management helps plan gates, stands and fixed resources such as baggage belts and check-in counters. Ground handling resource management supports the planning, scheduling, allocation and review of ground staff and equipment. Aircraft turnaround management helps cut delays and costs, improve on-time performance and recover early from disruption.

The company explains that ground operations depend on a huge number of linked processes. One late task can cause delays in others. That can raise costs and harm a firm's reputation. INFORM's tools help firms reduce the effect of disruption or avoid it. They join solid resource planning with support for decisions on the day of operation. The aim is a good balance between cost, punctuality and quality.

The aviation range is built around a product family called GroundStar. Recent news mentions GS TeamWork, a tool for front line managers at airlines or ground handlers. It lets them hand out tasks on the apron or in the terminal, which reduces work for back-office planners. STARLUX Airlines has joined the GroundStar community to improve its use of resources and keep operations smooth. The company also holds product exchange sessions where GroundStar planning users share real-world challenges and good practice.

Beyond aviation, INFORM sells software for data analytics, logistics, production, risk and fraud, supply chain management, stocktaking, vehicle logistics and workforce management. Several of these products use AI. The industries it lists include automotive, chemicals, construction, consumer goods, finance, manufacturing, maritime, retail and telecommunications.

INFORM takes part in aviation events. It lists GATE FUTURE 2026 at Hamburg Airport on October 21 and 22, and the 27th Annual GHI Conference in London from December 1 to 3. It also promotes an AI Aviation Summit in Frankfurt and an online game called Be a GroundStar. A LinkedIn page called Aviation by INFORM shares news for the sector.

Services

• Airport resource management
• Ground handling resource management
• Aircraft turnaround management
• Aviation data analytics
• Workforce management
• Supply chain management
• Logistics software
• Production planning
• Risk and fraud software