Blue Ribbon Bags

Blue Ribbon Bags (BRB) is a baggage tracking service for travellers. For a set fee, it tracks and expedites the return of baggage that an airline has failed to deliver, and it pays a stated amount of 1,000 US dollars per bag if the luggage is not found after four days. The service is operated by Blue Ribbon Bags, LLC, which notes that US and international patents are pending.

How the service works

• The traveller first tells the airline that the baggage did not arrive at the end point of the flight
• The airline provides the tracking information needed to file a report with Blue Ribbon Bags
• Missing baggage must be reported to Blue Ribbon Bags within 24 hours of the passenger's flight landing, online or by phone on 888-BAGGAGE (888 224 4243), which is staffed 24 hours a day, seven days a week
• The traveller receives email updates each time the status of the lost luggage changes

Terms the company states

• One purchase covers all baggage checked at the airport
• Receipts for the contents of lost baggage are not required to receive payment
• Coverage applies on every flight, on every airline, anywhere in the world
• The service can be bought up until the moment before the flight departs
• Each purchase is subject to the Blue Ribbon Bags service agreement

Support

Customers who want details on an existing mishandled baggage report use the website or email the claims address with the report number. Travel agents have a separate contact point, and the company also offers a mobile app for filing reports.

Shows

Blue Ribbon Bags appears in the exhibitor lists of APEX FTE EMEA, Aviation Festival Americas, Aviation Festival Asia and World Aviation Festival.

Contact

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