Aptaero

Aptaero is a software company that builds airport and passenger handling systems for the aviation market. Its earlier name was Airline Choice, and the company says the product people trust has not changed. It has served airlines, airports and ground handlers since 2002. The name comes from the Greek word pterux for wing and the word Aero for flight.

The core of the platform is the Aptaero Departure Control System, or DCS. It handles the full airport process for passenger handling, from check-in and APIS capture and submission to selling extra services, boarding and post flight messaging. It was built for charter airlines, low-cost carriers, ground handlers and airports.

Customers can deploy the system where and when they need it. Options run from mobile devices with roaming agents to airport common use platforms. The company says new features arrive on a continuous upgrade cycle, so customers do not need to reinstall packages with each update. Features are driven by customer feedback, industry trends, rule changes and performance work.

Aptaero also offers a baggage reconciliation system. It is meant to give fast IATA 753 compliance and real time visibility into the baggage journey, which helps cut misloads and lost bags. The company lists passenger handling solutions, security and compliance solutions and airport solutions as its main product groups.

On the hardware side, Aptaero supplies airport IT equipment from industry brands. This includes document scanners, ticket printers, kiosks and mobile fly-away kits built for rough use.

Airlines praise the product for ease of use, wide equipment support, security compliance and an open API. One airline says it entered the international market in 2016 with Aptaero's help. Another has used the system since 2014. Customers also point to fast, helpful support at any time of day.

Aptaero says it supports customers from onboarding to daily operations. The company's office is in Schaumburg, Illinois, in the United States. Sales and support teams can be reached through the website.

Services

• Departure control system
• Passenger handling
• Baggage reconciliation system
• Security and compliance solutions
• Airport solutions
• Airport IT equipment supply
• Mobile fly-away kits
• API integration