Thoughtworks

Thoughtworks is a global technology consultancy that blends design, engineering and AI expertise. Founded in Chicago in 1993 and still headquartered at 200 E Randolph Street, it has more than 30 years of technology consulting experience, over 10,000 employees around the world and Great Place to Work certification in 12 countries. The company positions itself at the forefront of AI-powered software and data engineering, combining engineering judgement with AI to modernise systems, unlock data and build AI-powered products, and it partners with AWS, Google Cloud, Microsoft Azure, Databricks, Snowflake, NVIDIA and Mechanical Orchard for mainframe renewal.

Platforms and services

• AI/works, an agentic development platform that packages decades of engineering intellectual property to build and modernise industrial-grade systems at lower cost, with governance, observability and enterprise context
• Agent/works, an enterprise platform for governing and running autonomous AI agents
• Transformation pathways described as rebuild, rewire and reimagine, covering legacy core modernisation, data platforms for agent-driven operations and new AI products
• Publications including the Technology Radar guide to the technology landscape, the Global CIO Survey 2026 on enterprise AI governance and a data platform playbook produced with Databricks

Travel and aviation

Thoughtworks works with airlines, airports, transport industry vendors and online travel companies to transform customer experience, enable innovation and drive efficiency and revenue growth. Published aviation work includes LATAM's eMantto aircraft maintenance digital transformation, the modernisation of the LATAM Pass loyalty app, a mobile platform for Delta Air Lines and its partners, and a data-driven optimisation programme with Airpro. Its AI research labs apply mechanistic interpretability techniques published at ICML, NeurIPS and AAAI to the governance of production AI agents, such as Bayer's PRINCE research assistant.

Shows

Thoughtworks appears in the sponsor lists of Aviation Festival Americas 2027 and Aviation Festival Asia 2027, where it is listed as a gold sponsor.

Contact

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