SDI Presence

SDI Presence is a US IT consulting and managed services firm founded in 1996 that helps government, utility, aviation, transit, healthcare, financial services and enterprise organisations modernise their technology, cut costs and secure their operations. A certified minority business enterprise with NMSDC Corporate Plus status, it has grown from a local Chicago IT provider into a nationwide consultancy, anchoring the Xchange Chicago technology hub, acquiring NexLevel Information Technology and securing a minority investment from Abry Partners. Its services span managed IT and help desk, infrastructure modernisation, cybersecurity, enterprise asset management and GIS, enterprise data and AI, and ServiceNow implementation as an Elite ServiceNow partner, with leadership that includes a senior vice president for aviation, commercial, utilities and real estate.

Aviation

• Airport IT solutions built around safety, efficiency and passenger experience, addressing ageing infrastructure and legacy systems, cybersecurity threats and compliance pressures, fragmented systems and traveller expectations
• Support for both airlines and airports with mission-critical IT, resilient and compliant systems and scalable frameworks for high-volume aviation environments
• Case studies on the site include asset data governance and an Azure data lake for a major Midwest airport, maintenance of integrated safety and security systems and a public address system upgrade at a major Midwest airport, a project management office and an IT organisation and staffing assessment for a major West Coast airport, and an event management system implementation at a Western region international airport

Wider work

Beyond aviation, SDI delivers IT managed services for a large Midwest city, ServiceNow for one of the nation's largest port authorities, enterprise asset management and GIS for a large Midwest utility, data strategy for a large West Coast city, network engineering and SCADA work for energy providers, and help desk services for healthcare providers. Its team holds certifications including CISSP, CompTIA, CBAP, GISP and PMP-related credentials, and the company reports its customer satisfaction scores and the millions of residents reached through client projects. It describes its values as deep expertise, local presence, partnership and transparency.

Shows

SDI Presence appears in the sponsor lists of ACI-NA Airports@Work 2027.

Contact

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