Fraport Ground Services

Fraport Ground Services GmbH is the ground handling subsidiary of Fraport AG at Frankfurt Airport, Germany's largest airport. Its website says the company was founded in 2003, was previously named FraGround Fraport Ground Handling Professionals and, before that, APS, and was originally established as a provider of personnel services before taking responsibility for ground handling at Frankfurt Airport.

Services

• The full range of ramp, operations, passenger and support services as set out in the IATA Airport Handling Manual AHM 810
• Aircraft servicing and preparation for flights, which the company names as its core competency
• Central ground handling infrastructure, baggage logistics and related charges, with separate contacts for these
• Executive aviation ground handling, with its own information documents
• Services provided from a single source, for more than 80 national and international airlines at Frankfurt Airport alone

Quality and sustainability

The company states that it works to high quality standards, with ISO and ISAGO certification, trained staff, handling equipment, and information, handling and communication systems. It says it continually works to raise the quality of its services at Frankfurt Airport, because internal and external factors can affect operations. Sustainability is described as future viability, and the site has a section on the Supply Chain Due Diligence Act.

Documents for airlines

Airlines can download business conditions for the provision of ground handling services, service charge lists in German and English, general framework conditions, payment conditions and audit regulations. Contacts are listed for handling requests and general enquiries, with regional teams covering Africa, the Americas, Europe, Asia and the Middle East.

Events

Fraport Ground Services is listed as an exhibitor at the Asian GHI Conference 2027 and as a sponsor of the IATA Ground Handling Conference 2027.

Contact

Fraport Ground Services is listed under Ground Handling, Airport Services and is based in Frankfurt am Main, Germany.
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