CGI

CGI provides IT and business consulting services to clients in many industries. These include banking, government, health, insurance, manufacturing, retail, space, and transportation and logistics. CGI describes its work as end-to-end services, from planning to day-to-day running of IT.

CGI's end-to-end services include business consulting, systems integration, managed IT services, application services, infrastructure services and business process services. Its key topics are artificial intelligence, cloud and hybrid IT, cybersecurity, data analytics, quantum computing and supply chain ecosystems.

CGI also sells its own solutions. Examples are CGI Credit Studio, CGI Trade360, CGI OpenGrid360, CGI All Payments, CGI Retail Suite and CGI Wealth360. It works with alliance partners to bring in outside technology.

In retail, consumer and services, CGI helps clients with managed IT services, store operations support, e-commerce, point-of-sale systems, omnichannel customer experience, data-driven retail and AI, and IT modernisation and cloud migration. CGI Retail Suite is a cloud-native set of components for point of sale, clienteling, pricing, promotions and order management. Its managed IT services aim to improve agility, scalability and resilience, and CGI says it takes on service risks. Store operations support runs through global operations centres and preferred third-party providers.

CGI also publishes Voice of Our Clients research. For the 2026 retail findings, it drew on 209 client conversations. In them, business growth was the top priority, 78 percent of organisations said AI is a strategic focus, and 68 percent named modernisation, cloud and legacy reduction as IT priorities.

Services

• Business consulting
• Systems integration
• Managed IT services
• Application services
• Infrastructure services
• Business process services
• Cybersecurity
• Data analytics
• Cloud and hybrid IT
• Artificial intelligence