ViaDirect

ViaDirect is a French company that makes digital wayfinding for public spaces. Its interactive kiosks, mobile maps and web maps help visitors find their way in airports, shopping malls, hospitals and offices. The company was founded in 2009 and is based in Paris.

Products

• Interactive Wayfinder kiosks with 3D maps, real time directions, visitor information and accessible routes for people with reduced mobility. ViaDirect places the kiosks, brands them, installs them and monitors them, and reports 99.8% uptime
• ViaDirect Mobile: an interactive map opened by QR code, no app download, with store and service directories, geolocated routes and AI product search
• ViaDirect Web: an interactive 2D or 3D map embedded in the venue's website, with search, filters and point to point routes

Services

• Wayfinding design, deployment and operation
• Maintenance with 24/7 monitoring
• Map updates that sync across kiosks, mobile and web
• Anonymous analytics on how visitors use the maps
• Purchase or lease to own contracts

Airport work

ViaDirect's case studies include Venice Marco Polo Airport and the Gruppo SAVE airports (Venice, Treviso and Verona) ahead of the Milano Cortina 2026 Winter Olympics, Halifax Stanfield International Airport, Copenhagen Airport and the new Jorge Chávez International Airport in Lima. It also writes about voice guidance for passengers with visual impairments.

Other clients

Shopping malls such as Cap 3000, Beaugrenelle and Alexandrium, hospitals such as Gustave Roussy and Hôpital Marie Lannelongue, and offices and campuses including Mapletree Business City and EDHEC Business School.

Where they work

Head office in Paris, with teams for France, the USA, Mexico and Central America, South America, Europe, the Middle East and Africa, and Asia Pacific.

Contact

ViaDirect France, 10 Rue Saint-Florentin, 75001 Paris
Email: info@viadirect.com
Details from viadirect.com, October 2026.