Tarmac Technologies

Tarmac Technologies is a software company focused on aircraft ground operations management. Founded in 2019, the company offers the Aircraft Ground Operation Assistant (AGOA), a platform designed to improve oversight and control of aircraft turnaround processes. AGOA brings all turnaround information into a single digital interface to address common challenges such as limited visibility, poor accountability, and fragmented data.

The platform supports airlines, ground handlers, and airports by providing real-time insights and operational data from the moment an aircraft arrives until it departs. AGOA tracks over 240,000 flights annually and gives users the tools to monitor all tasks on the ground, such as boarding, catering, cleaning, and baggage claim operations. It enables teamwork by allowing instant communication and collaboration between agents and ground handlers.

For airlines, the system offers worldwide visibility of ground activities, helps monitor key performance indicators (KPIs), and makes it easier to ensure compliance with service level agreements (SLAs). Ground handlers benefit from a clearer understanding of turnaround progress, workforce management tools, and automated invoicing for extra services. Airports gain actionable data to better manage operations across gates.

The AGOA platform consists of several parts including a mobile and web application for staff on the ramp, a control center view for managers to watch operations live, automatic alerts when turnarounds deviate from plan, detailed analytics, automated post-flight reports, and tools for audits, compliance checks, and issue logbooks. The solution integrates free of charge with many existing ground operation tools from various providers.

The company operates offices in San Francisco, Boston, and Paris. Its customer base includes major airlines and ground handlers worldwide. Tarmac Technologies emphasizes connecting all stakeholders in one platform to increase operational efficiency in complex ground processes. It does not mention any specific aircraft types or official certifications, nor does it list approvals like FAA or EASA compliance.

Services

• Turnaround Management Platform
• Mobile and Web Application
• Real-time Operational Monitoring
• Custom Alert Rules
• KPI and SLA Analytics
• Automated Post-flight Reporting
• Invoicing and Financial Tools
• Audit and Compliance Management
• Issue Logbook
• Integration with Existing Tools