Publicis Sapient

Publicis Sapient is a technology company that combines more than 30 years of enterprise transformation experience with its own AI platforms to modernise systems, scale AI agents and keep operations resilient for large organisations in complex and regulated industries, including airlines and travel. Founded in Cambridge, Massachusetts, as Sapient, a digital consulting firm that pioneered a fixed-time, fixed-price delivery model, the company grew revenue from US$950,000 in 1992 to more than US$500 million by 2000 and today brings together more than 20,000 practitioners across strategy, product, experience, engineering, and data and AI.

Platforms

• Sapient Slingshot: modernises legacy systems by reading existing code, recovering the business rules inside it and rebuilding software across the development lifecycle; one example converted 3 million lines of COBOL into clear specifications in eight weeks, and the platform won a Technology Breakthrough of the Year award
• Sapient Bodhi: builds and orchestrates AI agents grounded in business context and governed centrally, ranked first for deep research
• Sapient Sustain: context-aware AI for running and supporting complex IT operations

Aviation work

Among the client firsts listed on its site, Publicis Sapient introduced mobile boarding passes and facial recognition technology with Lufthansa to streamline air travel, and it describes creating the first digital boarding passes. The company reports results such as 75 percent faster modernisation, 50 percent cost savings and 99 percent code-to-specification accuracy, and its platforms integrate with existing ERP, CRM, data and cloud systems.

Events

Publicis Sapient is listed as a sponsor of the World Aviation Festival 2026, Aviation Festival Americas 2027 and FTE Global 2027, where it also exhibits.

Contact

Enquiries are handled through the site's contact pages.
Publicis Sapient is listed under Aviation Consulting, Aviation IT Services.
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