Loyalty Partner Solutions

Loyalty Partner Solutions GmbH (LPS) develops loyalty management software and provides strategic loyalty consulting from its headquarters at Theresienhoehe 12 in Munich, Germany. The company is part of the PAYBACK Group, which runs Europe's largest loyalty programme, and of the American Express Group, and cites 15 years of experience managing coalition loyalty programmes. LPS has 250 employees of more than 30 nationalities and holds ISO 9001 quality management and ISO/IEC 27001 information security certifications.

Airline loyalty

• Software for frequent flyer programmes that manages rewards, member accounts, partner integrations, real-time earning and redemption, campaign management and analytics across digital and physical touchpoints
• Addresses airline challenges such as engaging infrequent flyers, point devaluations, real-time and personalised reward expectations, competition from low-cost carrier and subscription schemes, and legacy systems that limit personalisation and AI adoption
• Airline customer case studies published for Miles and More, China Southern Airlines, Alaska Airlines and United Airlines
• The Airline Tier Benefits Toolkit, covering tier benefit economics and programme costs

Other industries and services

Beyond aviation, the platform serves retail, fashion, grocery, hospitality, fuel, rail and coalition programmes, with Deutsche Bahn and PAYBACK among the logos shown on its site. Services include loyalty strategy consulting, programme implementation, data and technology migration from complex legacy programmes, and operation of an enterprise-grade platform that the company says handles millions of transactions daily. LPS describes this combination of software and services as its 360 degree Full-Service Loyalty approach and publishes articles, case studies and white papers on loyalty.

Shows

Loyalty Partner Solutions appears in the sponsor lists of Aviation Festival Asia 2027, where it is listed as a gold sponsor, and the World Aviation Festival 2026, where it is a silver sponsor.

Contact

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