Incheon International Airport Corporation

Incheon International Airport Corporation runs Incheon International Airport in South Korea. Its passenger website helps travellers plan a trip and move through the airport.

Flight tools cover passenger and cargo flights. Users can search departures and arrivals by date, flight number, airline or city. The company shows real-time wait times and expected airport congestion, so travellers can plan their arrival.

The airport guide walks passengers through each step. For departures, it covers a checklist, check-in counters, declarations, security screening, immigration and domestic boarding. It also describes Smart Pass and city airport terminal services. For arrivals, it covers declarations, immigration, baggage and welcome information. A transfer guide explains how to change flights at Terminal 1, the Concourse and Terminal 2. It also covers domestic flights for transit passengers, transfer security screening, a transit tour and the K-Stopover programme.

Custom services help travellers with special needs. These cover pregnant women, infants and children, travellers with limited mobility and people who fly with pets. An autonomous mobility service is also listed.

The transport pages show how to reach the airport from home. They cover parking, including a lot guide, valet parking, live parking congestion, fees and electric vehicle charging. Public transport options include buses, trains and taxis. Five airport shuttle bus lines link the terminals, the long-term parking lots, the business centre area and the cargo area. Car rental and travel between terminals are also covered.

Inside the airport, passengers can use an airport map and find duty-free shopping, general shopping, food and drink, public facilities and exhibitions and performances.

The support section holds notices, news, events, a customer service area with common questions, phone numbers, lost and found, and a voice of customer form. Airport announcements include rules for carrying power banks.

Services

• Flight search
• Cargo flight information
• Real-time wait times
• Departure and arrival guidance
• Transfer guide
• Transit tour
• Parking and valet
• Airport shuttle buses
• Duty-free shopping
• Lost and found