Air India SATS Airport Services Private Limited (AISATS)

Air India SATS Airport Services Private Limited, known as AISATS, is an airport services company in India. Its corporate head office is in Mumbai. The company provides ground handling, passenger assistance, apron services and air cargo handling.

The company says it has more than 12,000 employees. Its passenger services include check-in and departures, boarding assistance, special help for passengers with reduced mobility and unaccompanied minors, and meet and greet. The site says its ramp services follow ISAGO standards.

The site says the company runs cargo warehouses in Bengaluru, called the Air Freight Terminal and COOLPORT. It says the cargo work ranges from flowers to pharmaceuticals and uses technology tools.

The company offers UV-C cabin disinfection with a robotic device called UV-VECTOR Air. The site says the device takes about 10 minutes to disinfect surfaces. It also offers a cabin baggage checker that uses artificial intelligence to measure weight and size against airline rules.

The site lists operations at Bengaluru, Delhi, Noida, Hyderabad, Cochin, Thiruvananthapuram, Mangalore, Raipur and Ranchi. The corporate headquarters is in Mumbai, and the registered office is in Gurugram.

The site says the company is pioneering technology adoption in the industry. It describes its purpose as the core of its work, with the aim of creating new travel experiences.

The site has an enquiry form, a careers page and an academy page. The corporate office is at Office No. 3, Level 6, Tower 1, Raiaskaran Tech Park, Mathuradas Vasanji Road, Sakinaka, Andheri East, Mumbai 400072. The contact page also lists a general email address.