Cathay Cargo

Cathay Cargo is the air cargo business of Cathay Pacific. It moves general cargo and special shipments on passenger and freighter flights. The company says it handles many kinds of goods, from everyday freight to items that need extra care.

The company offers several specialist solutions. Cathay Pharma supports pharmaceutical shipments. Cathay Fresh covers perishable produce. Cathay Dangerous Goods handles dangerous goods, and Cathay Live Animal handles live animals. Cathay Secure, Cathay Mail and Cathay Courier are also listed.

Cathay Priority is the company's tiered service for time-critical cargo. It has three tiers: First (PR1), Essential Plus (PR2) and Essential (PR3). First gives guaranteed uplift, late acceptance and early retrieval, and it has 24/7 live chat with the Cargo Operations Control Centre. All Priority bookings include eTracking. Its network extends to more than 100 destinations.

The company also offers charter flights, road feeder services, Ultra Track, and cool containers. Its Click and Ship tool lets customers make, manage and confirm bookings online. Booking auto confirmation is available on selected special solutions through Click and Ship.

Customers can track shipments in real time by air waybill number. The tool accepts up to five air waybill numbers at once. Customers can also check flight schedules, loadability and station capabilities on the website.

The company has a new booking feature for forwarders. It gives them real time control over booking changes. The site also covers cargo claims, ULD specifications, aircraft types, e-Air Waybill and e-Freight, and security requirements.

The website has pages on digitalisation and AI, and it lists Cathay Cargo APIs for customers who want to connect their own systems. The company's news marks its 80th anniversary. Cathay Cargo Terminal and Air Hong Kong are listed as Cathay subsidiaries.

Services

• General cargo
• Special cargo handling
• Cathay Priority
• Cathay Pharma
• Cathay Dangerous Goods
• Cathay Live Animal
• Charter
• Road feeder services
• Click and Ship booking
• Track and trace