Air General

Air General is a US air and ocean cargo handling and warehousing company with its head office in Portsmouth, New Hampshire. It was founded in 1961 and is still run as a family business. The company has more than 65 years in business and three generations of cargo handling experience.

Air General handles cargo for airlines at airports across the United States. It reports 34 facilities, work in 21 states, and more than 700 employees. It says 31 airlines rely on it for service. It runs over a quarter million square feet of customs-bonded warehouse space and handles over 548 million pounds of cargo a year.

The company says it acts as a neutral third party, so each customer gets full confidentiality. Its staff know US Customs rules, cargo handling and documentation. Many customer relationships have lasted more than 30 years.

Its main services are air cargo and ocean cargo. It also offers security services. Cargo screening teams work apart from the regular cargo agents and use equipment that meets TSA rules. The company also provides flight guarding and warehouse security on and off the airport. Its training was built with help from manufacturers, airlines and the TSA, and most domestic and international airlines approve it.

Other services include local pickup and delivery. Customers can choose same-day, next-day or guaranteed delivery, or drop freight at an airport warehouse. Air General also handles airline passenger services, such as luggage and gate logistics. A traveler concierge service gives special help to executives, celebrities and other travelers. The company also runs a dangerous goods training academy.

Customers can log in to a client portal and pay online through CargoSprint or PayCargo. The company's values are respect, integrity, service and excellence.

Services

• Air cargo handling
• Ocean cargo handling
• Cargo screening and security
• Flight guarding
• Warehousing
• Local pickup and delivery
• Airline passenger handling
• Traveler concierge
• Dangerous goods training