ELERTS

ELERTS is a US software company. Its See Say platform lets people report safety and operations problems from a phone. The reports reach the teams that run airports, transit systems and city centres. The company offers separate versions for airports, transit agencies and smarter cities.

The idea is simple. Large sites draw crowds, and staff cannot see everything. People who are on site can quickly and quietly report a concern. The organisation can then respond early, before a small problem turns into a bigger and costlier incident. The company says this helps with safety, daily operations and the customer experience.

Reports can include a photo. One client says each report shows the problem with a photo, a street address and an icon on a Google map. For passengers, the app supports the see something, say something idea in a quiet way.

See Say Airport is the version for airports. The site quotes the aviation security director at Seattle-Tacoma International Airport, who says it helps the team keep awareness high. DFW International Airport calls it a game-changer for its Ambassador Program.

Transit agencies and cities use it too. A case study says serious crime fell 45 percent at one transit client. The company also offers a See Say SDK. Operators can build it into their own ticketing or trip-planning apps. This lets users report concerns from an app they already use.

ELERTS also gives help on grant funding for buyers. The company has case studies, videos, a blog and news, and visitors can request a demo.

Services

• See Say platform
• See Say Airport
• See Say for transit agencies
• See Say for smarter cities
• See Say SDK
• Mobile incident reporting
• Grant funding help