RESA Airport Data Systems

RESA Airport Data Systems is a software publisher and integrator of airport IT systems. It develops and sells systems for airports, airlines and handling agents. The company says it has worked in this field since 1991.

RESA says its software is developed in house, and that it provides its own support and training. Its systems are modular. They connect to equipment and systems already installed at an airport, and the company says it has over 35 years of experience in airport systems.

The CREWS product is RESA's common use passenger processing system, known as CUPPS. It follows IATA recommendation RP1797 and lets airlines and handlers share check in desks and boarding gates. The company says CREWS runs at the largest CUPPS site in the world.

ON BOARD is a departure control system for airlines and handlers that do not run a regular DCS. LAYER ONE gives kiosk and mobile check in and boarding apps, and it centralises DCS connections.

Security and traceability products include PAXTRACK for passenger tracking and BAGERA for baggage reconciliation. Operations and billing products include INFOPAX, which is an airport operational information system, INVOICE for aeronautical billing and VISTA for flight information displays.

Performance and intelligence products include FAIRWAY for interface management and monitoring, BAGWAY for baggage messaging and CLEVER for business intelligence.

The company says it works with airports of all sizes and aims to help them get a good return on their IT investment. According to its website, its systems serve more than 300 airports and more than 450 airlines and handlers in over 60 countries. The website lists clients and partners, including VINCI Airports and national aviation authorities. It has a support area, a document download area and a page about its ecosystem of industry partners. The services page describes its customer service and support approach, and the website says RESA trains its customers' teams and provides its own support.

Services

• Passenger Experience Systems
• CREWS Common Use Check In
• ON BOARD Departure Control
• LAYER ONE Data Exchange
• Passenger Tracking
• Baggage Reconciliation
• Airport Operations System
• Aeronautical Billing
• Flight Information Displays
• Business Intelligence