JetSMART

JetSMART is a low-cost airline operating primarily in South America. It is known for offering affordable flights connecting multiple countries and cities in the region. The airline was created by Indigo Partners, which also has investments in other low-cost carriers globally.

JetSMART serves a wide range of destinations in Chile, Peru, Argentina, Brazil, Colombia, Ecuador, Uruguay, Paraguay, and the Dominican Republic. Cities in Chile covered include Santiago, Arica, Iquique, Calama, Antofagasta, La Serena, Concepcion, Temuco, and Puerto Montt. Other routes extend to major cities such as Mendoza, Buenos Aires, and Montevideo.

The airline operates a modern fleet composed of Airbus A320 and A321 aircraft. All aircraft are reportedly new and named after local regional animals. JetSMART maintains what it calls the newest fleet in Latin America and continues to expand it.

The company offers flights at ultra low fares with a baggage system where passengers pay only for what they use. A small carry-on bag is included with the ticket, and checked or larger baggage comes at an additional cost. Fare options include Travel Light, Pack SMART, and Pack FULL, catering to different travel needs.

JetSMART runs an alliance with American Airlines, allowing customers to earn and redeem AAdvantage miles on JetSMART flights. The company provides tools for managing bookings, online check-in, and flight status updates through its website. Passengers also have access to customer support via a contact form for claims, complaints, suggestions, or congratulations.

The airline also promotes its SMART Cards, which offer benefits and discounts to frequent travelers. Operating since its founding by Indigo Partners, JetSMART is staffed by an international management team experienced in air travel.

Services

• Low-cost flights
• Online booking
• Flight status tracking
• Online check-in
• Baggage options
• Fare options Travel Light Pack SMART Pack FULL
• AAdvantage miles earning
• AAdvantage miles redemption
• SMART Cards benefits
• Customer support via contact form