ImageTrend

ImageTrend is an emergency response software company based at 1305 Corporate Center Drive in Eagan, Minnesota, whose platform turns emergency response data into intelligence for EMS agencies, fire departments, hospitals, government bodies and researchers. It describes its product as one configurable operating system for emergency response with documentation, built-in compliance and analytics, feeding what it calls the largest emergency response dataset in North America. Air medical and critical care transport teams are among its users, with the company exhibiting at the Air Medical Transport Conference.

EMS and critical care

• ePCR incident reporting with AI-assisted charting, configurable workflows and real-time intelligence built around how medics work
• Critical Care documentation for interfacility and high-acuity transport by ambulance, helicopter or aeroplane, where crews track ventilator settings, medications and devices for patients ranging from premature babies to ventilated trauma cases; the company's Elite for Critical Care product is designed to reduce charting time and errors
• Community health, scheduling, CQI performance tracking that surfaces billing errors upstream, and billing for claims and reimbursement
• Automated NEMSIS, NERIS and state reporting with AI validation and human checkpoints

Fire, hospital and government

• Fire incident reporting for NERIS, fire-based EMS reporting, visual pre-plans, permits and inspections, investigations and license management
• Carelytics for hospitals, giving near real-time EMS to hospital interoperability, market intelligence on referrals and transports, patient registries for trauma centres and health information exchange
• State and federal reporting modernisation, cross-agency data sharing and research services that use emergency response data for public health studies

Company

ImageTrend offers client education and training, a resource library of webinars, case studies and best practices, and a Connect conference for its community, and says more than 20,000 emergency professionals receive its newsletter. The company holds G2 Leader and Momentum Leader badges for summer 2026 and NEMSIS v3.5.1 collection compliance, and shows customers including Avondale Fire Department, Pea Ridge Fire Department and Golder Ranch Fire District on its site.

Shows

ImageTrend appears in the exhibitor lists of the Air Medical Transport Conference 2026 and 2027.

Contact

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