Global Load Control

Global Load Control (GLC) is a provider of remote aviation services, founded in 2004 in Cape Town, South Africa, and part of the Lufthansa Group. What began as a small team of German-speaking agents serving a single airline has grown into a global operation that represents more than 15 airlines, including passenger carriers, freighter operators and ground handlers across low-cost and full-service segments, and serves more than 450 airports worldwide. Its operational centres are in Cape Town and Belgrade, with further branches in Windhoek and Zanzibar, and it states that it pioneered centralised load control services. The company runs a business continuity and disaster recovery plan that it says has kept services running without interruption for over 20 years.

Services

• Centralised Load Control: weight and balance and load planning for every flight from two operations centres, working across departure control systems including Amadeus Altea FM, with 24/7 real-time support, standardised procedures, regular safety audits, trend analysis from a centralised data platform, and a focus on maximising load potential, minimising offloads and improving on-time performance; the company says it has managed millions of load sheets
• Database and configuration management for departure control systems such as Altea FM and iPort, covering aircraft databases, operational rule setting and testing, user management, ad-hoc and training flights, and Altea FM mobile implementation
• Optimised special service requests (SSR) handling
• Flight planning and dispatch
• Ground operations advisory services and project teams for onboarding and migration with minimal disruption

Customers

Testimonials on the site include Discover Airlines, which uses GLC for load control across its entire network of leisure routes, and a growing young airline that values the operational agility GLC provides. The company presents its approach as combining safety protocols embedded in every process, technology that raises operational productivity, tailored solutions for airlines of all sizes and scalability to new aircraft types, changing regulations and rising flight volumes. Its leadership team includes a safety and operations compliance executive, and the company highlights its commitment to diversity.

Shows

Global Load Control appears in the sponsor lists of the African GHI Conference 2027.

Contact

Operational centres: Cape Town, South Africa and Belgrade, Serbia; branches in Windhoek, Namibia and Zanzibar, Tanzania
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