Embross

Embross builds passenger self service technology for airports and airlines. The company says it has spent more than 20 years delivering passenger self service. More than 23,000 kiosks are deployed across the world's airports and airlines.

The kiosk range includes the VelocityOne, VelocityTwo, VelocityThree and VelocityFour models. It also includes VelocityMobile, a wheeled kiosk with a battery, and VelocityDesk, a dual screen agent desk. Embross also builds border protection kiosks and custom kiosk solutions.

Self bag drop is another product line. The VelocityBagDrop is an automated self bag drop solution with a retrofit version for existing installations. The company says it offers maximum flexibility and throughput.

On the software side, Embross offers check in and common use platforms, kiosk management software, customs and border software, and a self bag drop software package. Its TravelStream product is a biometric passenger processing solution. The company also offers software development for airline and airport requirements.

The airport services range includes an airport operational database with a REST API, a passenger tracking system called PaxTracer, and a baggage reconciliation system that meets IATA resolution 753. The company says it is a certified CUPPS platform supplier under IATA recommended practice 1797. It also acquired Edge Airport in 2019.

Embross provides solution design, production and assembly, consulting and project management, and support. Support includes on-site engineers, 24/7 kiosk monitoring through its Kiosk Manager tool, service level agreements, remote upgrades and warranty options. Recent project news includes a biometric terminal for Delta in the United States, kiosk deployments at Calgary and Billy Bishop airports, and contracts with airports in France, India and Greenland.

Services

• Self service kiosks
• Velocity self bag drop
• Common use check in (CUPPS)
• Kiosk management software
• Customs and border software
• TravelStream biometric processing
• Airport operational database
• PaxTracer passenger tracking
• Baggage reconciliation
• Kiosk support and monitoring