China Airlines

China Airlines is an airline that flies from London to Taipei, Sydney, Brisbane and Melbourne, according to its website. The website promotes a flight to Taipei that runs five times a week from London. The homepage also links to SkyTeam.

Route pages cover London to Sydney, London to Brisbane, London to Melbourne and London to Taipei. The website also lists a Manila destination, global destinations and a flight timetable.

Cabins include Premium Business Class, Premium Economy and Economy. The website covers the seat map, onboard dining, in flight entertainment, wifi onboard and e shopping.

Customers can book flights and reward tickets, choose fare families, and change or refund tickets. Extras include seat selection, prepaid excess baggage, airport shuttle buses and rail add ons. Rail add ons include the Taiwan High Speed Rail and Europe Rail and Fly.

Special assistance covers special meals, pregnancy, infants and children, unaccompanied minors, medical assistance and service dogs. Trained service dogs can travel in the cabin on international flights operated by China Airlines or Mandarin Airlines, when the passenger contacts the company at least 48 hours before departure.

The Dynasty Flyer programme includes an alliance and partners page, a lite travel membership, and pages for earning, using and buying miles. Dynasty Select offers exclusive offers for members.

The help centre offers an AI customer service chat, frequently asked questions, a baggage service, a service request form and contact details. Recent notices cover ticketing for flights affected by typhoons and a Taipei branch relocation.

The homepage promotes Taipei flights, Manila and Sydney and Melbourne offers, and a kids' fare promotion. Notices cover ticketing for flights affected by typhoons, and a relocation of the Taipei branch and ticketing counter.

Services

• Flight booking and reward tickets
• Fare families
• Change and refund
• Seat selection
• Prepaid excess baggage
• Taiwan High Speed Rail add on
• Dynasty Flyer Program
• Special assistance
• Help centre
• Special offers