Avro GSE

Avro GSE is a North American manufacturer and provider of airport ground support equipment. The company has over 30 years of experience serving the aviation industry. It began as the Aviation Research Organization and grew from a parts and service provider into a full scale manufacturer and solution partner. It serves airports, airlines, and ground handling operations across North America.

The company manufactures electric, gasoline, and diesel powered ground support equipment. Its powered product lineup includes baggage tractors, tow tractors, and airport pushback tugs. It also produces belt loaders, ground power units, and pre conditioned air units. The non powered range includes baggage carts and service carts. Service carts include water carts with 300 gallon capacity and lavatory carts with dual tank designs. Select products are kept in stock and ready to ship.

Avro GSE designs its products based on customer led research and direct feedback from GSE directors. The company meets with clients to review maintenance data and solicit advice on reliability and functionality. Its equipment is currently used at more than 100 airports across North America. Its users include airlines, cargo operators, and ground handling companies.

The company is focused on electrification and helping clients meet green initiatives, ESG governance programs, and carbon neutral goals. Avro GSE works with battery manufacturers to integrate each client's preferred battery and charging infrastructure. It does not promote proprietary battery configurations. The electric equipment is designed to provide outstanding performance while maintaining familiar operation experience and similar instrumentation to gas powered units.

Avro GSE offers a flexible warranty program that is customized to actual equipment usage rather than a fixed time period. The Always Available AAA Maintenance Spare Program provides access to standby equipment, enhanced technician availability, and expedited parts delivery at select locations. The Proactive Maintenance Program offers on site inventory of essential parts, discounted rates, and flexible invoicing options.

The company provides concierge customer support with fast equipment diagnosis and efficient problem resolution. Real time diagnostic support is accessible via QR code on the equipment. On site technical orientation and product training are available. The parts and service team supports same day shipping for many items and on site technical assistance within three days. The company also offers financing options and product catalogs for fleet planning.

Services

• Parts and service
• Proactive Maintenance Program
• AAA Maintenance Spare Program
• Flexible warranty program
• Concierge customer support
• On site technical assistance
• Product training
• Real time diagnostic support
• Avro Financing
• Equipment trial demos