Flying Engineer
Rowers on the Yarra River with the Melbourne city skyline behind

ACI Airport Experience Summit

20 to 24 September 2027

Melbourne, Australia

Official website
Organiser? Update this event

Photo: Donaldytong, CC BY-SA 3.0

800
Visitors
5 days
Duration
Melbourne
Australia

About the event

The ACI World Airport Experience Summit is an annual event of Airports Council International focused on customer and employee experience at airports, with CEO talks, an exhibition and networking. It includes a gala evening honouring the winners of the ASQ Awards and airports achieving ACI's Customer Experience Accreditation.

Airports Council International (ACI) is the trade association of the world's airports; as of January 2026 it had 811 members operating more than 2,200 airports in over 160 countries. The 2027 summit takes place from 20 to 24 September 2027 in Melbourne, Australia.

  • More than 800 airport executives and customer experience professionals
  • Gala evening with the ASQ Awards for airport customer experience
  • Recognition of ACI Customer Experience Accreditation holders
  • Exhibition of passenger experience services and technologies

Figures as published by the organiser.

Who attends

Airport customer experience and operations executives.

  • Industry
  • Airlines and operators
  • Suppliers
  • Regulators
  • Research
  • Media

Plan your visit

MelbourneMelbourne, Australia
Add to calendar

GoogleOutlookApple

Share this event

Which aviation events should you attend?

Not sure ACI Airport Experience Summit is the right show for you? Tell us about you. Within 1 hour we email you the 5 events that fit your business, based on who exhibits and where you can travel.

Continents you can travel to

Your 5 events by email within 1 hour. Nothing else.

How the matching works

Visitor information

What you need to plan a visit to ACI Airport Experience Summit.

  • Opening hours
    20 to 24 September 2027. Daily hours on the official website.
  • Registration and tickets
    Registration is through the official website.Register

Official visitor information. For the latest details, check the organiser’s website.

Visit official website

Location

Melbourne, Australia

Get directions
Rowers on the Yarra River with the Melbourne city skyline behind

Melbourne

Melbourne, Australia

Open in Google Maps

How to get there

  • From MEL

    Melbourne Airport, about 22 km from the venue.

  • From AVV

    Avalon Airport, about 55 km from the venue.

  • Flying privately

    Charter operators in Australia can fly you in. Request quotes from several at once.
    Get charter quotes

Airports in Australia

View all

Companies in our directory working in the field this event covers.