Virgin Atlantic Flightstore

Virgin Atlantic Flightstore sells Virgin Atlantic and Delta Air Lines fares to the UK travel trade. The site says it acts as an extension of Virgin Atlantic Airways. It is the preferred way for travel agents to buy Virgin Atlantic fares. The company is run by Aviate Management Ltd, which the site calls one of the most widely known consolidators in the UK.

A consolidator buys airline seats in volume and sells them to agents. Travel agents can register on the site to get access to fares. The company also offers thousands of add-on and contract fares with airline partners around the world.

The site describes the places that Virgin Atlantic flies to. It says more than five million people travel with the airline each year. Destinations include North America, the Caribbean, Africa, India, Asia, Canada and South America. A route page lists where the airline flies.

Flightstore has a team for group bookings. It also has an incentives page and a news and resources area. The news area carries bulletins from the airline, such as notices about flight disruption or changes to the summer flying program.

The company offers a price match promise on Virgin Atlantic fares. It also sells products for agents who do not hold an ATOL license. The site lists ATOL, IATA and ABTA numbers, which are common trade approvals in the UK.

Customer support runs on weekdays from 8am to 10pm and at weekends from 9am to 5pm. The phone team handles reservations, schedules, ticketing, changes after ticketing and general questions. An out of hours support line is listed for emergencies. The website is open at all hours.

The website has pages on flights, groups, routes, airlines, incentives, news, resources and contact details. It also has a blog and a careers page. Policy pages cover privacy, terms, the environment and the ticket protection scheme.