TBO.COM

TBO is an online travel distribution platform. It connects travel sellers with travel buyers. Sellers include hotels, airlines, cruise lines, car rental firms, transfer services and rail services. Buyers include travel agencies, independent travel advisors, tour operators, travel management companies, online travel companies and loyalty apps.

The company began in 2006 as a single-product air ticketing business. It has since grown into a wider platform. It says it connects over 159,000 buyers with over 1 million suppliers in more than 100 countries. The company is listed on the National Stock Exchange and the Bombay Stock Exchange in India.

The platform offers air travel, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruises and cargo. Buyers can book through the website or connect through travel APIs. An API is a link that lets two systems share data. TBO also offers white label solutions, which let partners sell under their own brand.

TBO says it uses data analytics, artificial intelligence and machine learning to show travel products that match a search. Its modular design lets it add new products and enter new regions. Real-time inventory and booking tools help suppliers manage their business.

For buyers, the company lists several benefits. Deals can be made in local currencies, which lowers the cost of cross-border payments. Payment terms are flexible, and invoices are made on the voucher date. Buyers pay by bank transfer or credit card and set their own mark-up. The platform also handles post-booking tasks such as re-confirmations, changes and refunds.

Support is a stated strength. The company says more than 300 account managers help customers in their local language, around the clock. A rewards program called TBO+ gives points from the first booking. Agents also get learning courses on travel products through TBO Academy. Travelers can use a mobile app called Roamer to see trip details and receive reminders.

The contact page lists offices in India, the United Arab Emirates and Brazil. The website carries customer quotes, an about page and a sign-up page for travel agents.