Remsa and Care Flight

REMSA Health is a private, non profit emergency medical services provider in Washoe County, Nevada. Its air ambulance program is called Care Flight. The site says REMSA serves an 11 state western region with its air ambulance program. It describes itself as a pre hospital healthcare provider.

REMSA was established in 1986 with a handful of ambulances and staff. The site says it now has a fleet of 45 ambulances and is the busiest ambulance transportation company in the region. It says it responds to about 90,000 requests for service per year. The site says a seven member District Board of Health oversees the franchise. The site says its response times consistently meet or beat franchise requirements.

Care Flight crews are teams of medical and aviation professionals. The site says they have expanded scopes of practice and extra training, which allows life saving care on the ground and in the air. The site also lists special teams for tactical support and search and rescue.

REMSA Communications dispatches the 9-1-1 medical calls for all of Washoe County. The dispatchers give life saving instructions while callers wait for EMS. The site says its special events team provides EMS services for more than 700 events each year.

REMSA Education is a private, licensed post secondary education center. It offers classes for lay rescuers and advanced clinicians. The site says its first time paramedic National Registry pass rates are more than 20% higher than the national average.

REMSA is funded by user fees, with no local tax subsidy, according to the site. It works under a franchise agreement with the Washoe County Health District and has a volunteer board of directors. The site lists general information at 775 858 5700 and Care Flight dispatch at 800 648 4888. It also lists a voicemail line for patient experience feedback at 775 353 0800.