On Call International

On Call International is a travel risk management and emergency assistance company based in Salem, New Hampshire. It helps travelers who get sick or hurt far from home. This listing is for its medical escort service. On Call does not fly its own aircraft.

Services

On Call lists medical evacuation, medical repatriation, repatriation of remains and emergency travel arrangements. It also runs a nurse helpline, medical monitoring and telehealth appointments.

Its own blog says a commercial flight with a nurse escort is one of its more common ways to bring a patient home. This suits a traveler who is stable, alert and awake. The escort helps with monitoring, medicine, IV care and oxygen during the trip.

How a nurse escort trip works

On Call says its medical team and assistance coordinators speak with the treating doctors. They decide what care and equipment the trip needs. Then On Call books the flights, handles any visas or hospital clearances and arranges ground transport. The escort stays with the patient until the patient reaches home or the chosen hospital.

Who it is for

On Call serves higher education, non-profits and NGOs, corporate clients, insurance companies and affinity associations. Its blog also notes that air ambulances are used in some cases.

Facts

• Type: medical escort and assistance coordinator, not an aircraft operator
• Base: Global Response Center in Salem, New Hampshire
• Emergency line from the US or Canada: (800) 575-5014
• Emergency line from anywhere: (603) 328-1926