Metro Life Flight

Name: Metro Life Flight
Telephone: +1 800 233 5433

Not-for-profit critical care air transport in Northern Ohio, based in Cleveland

About Metro Life Flight

Metro Life Flight provides air and ground critical care transport throughout Northern Ohio. The service began in 1982. It operates as a not for profit organization. It holds accreditation from CAMTS. Its mission is to save lives through rapid and safe patient transport when every minute matters.

The fleet includes helicopters and ground ambulances. Metro Aviation Incorporated manages flight operations for the program. The helicopters have two engines for added safety. They are equipped with night vision and GPS for flying in poor weather and after dark over varied terrain.

Two instrument rated pilots operate each flight. The aircraft carry terrain awareness systems and satellite tracking devices. Clear emergency protocols protect both patients and crew members during every mission. The program also maintains FAA Part 135 certificates for its flight operations.

Every transport carries a highly skilled medical team. The team includes flight physicians, nurse practitioners, and paramedics. They perform advanced lifesaving procedures during flight. They also manage crisis care for critically ill and injured patients while they travel to the hospital.

Emergency blood products are available on every mission. The team uses portable ultrasound to assess patients in the air and on the ground. These clinical tools help improve patient outcomes before the patient arrives at the receiving hospital for further care.

The communications center is located at MetroHealth Medical Center in Cleveland. Communication specialists know the local geography well. They coordinate with paramedics and hospitals across the region to arrange smooth and timely patient transfers from the scene or from other medical facilities.

Metro Life Flight works to keep care affordable for patients. The not for profit model helps lower service costs. The program negotiates rates with insurance companies. It also offers financial help for patients without insurance who qualify based on income and where they live.