MASA Assist

Your Trusted Partner for Emergency Air Transportation and Medical Services

In times of critical need, knowing that you have a safety net can mean everything! With over 2 million members and a local presence in 16 countries, MASA Assist (Medical Air Service Association) is dedicated to providing life-saving emergency assistance that spans the globe. Our comprehensive services cover emergency transportation, ensuring that you and your loved ones receive the care you deserve, regardless of where you are. Imagine traveling with peace of mind, knowing you're defended against unpredictable medical expenses! Let's take a closer look at how MASA Assist transforms emergency situations into manageable challenges.

Comprehensive Emergency Air Transportation Services

• Emergency Air Transport: Arranging flights to the nearest suitable medical facility when immediate treatment is required.
• Ground Ambulance Transportation: Coordinating ground ambulance transfers between hospitals and airports during emergencies.
• Commercial Air Transportation: Facilitation of air travel for non-elective inpatient care needs.
• Facility Transfer: Transporting hospitalized members home for recuperation.

Member-Focused Support Services

• Patient Return Transportation: Ensuring safe return home post-hospitalization.
• Visitor Transportation: Covering air transportation for a chosen visitor during hospital stays.
• Air Ambulance Companion Transportation: Accompanying the member during emergency air transport.
• Minor Children Return: Arranging for transportation of unattended minor children.

Specialized Services for Unique Situations

• Vehicle Return: Managing the return of a vehicle left unattended during an emergency.
• Organ Retrieval and Recipient Transportation: Facilitating the air transport of organs for transplants.
• Mortal Remains Transport: Arranging for the respectful transport of remains if a member passes away away from home.
• Companion Expense Reimbursement: Covering travel expenses for companions provided by MASA.

Additional Benefits and Innovative Solutions

• Non-Emergent Ground Transportation: Providing reimbursements for travel to therapy or hospice settings.
• Worldwide Travel Coverage: Extending benefits globally with proper notice.
• MASA Global App: Managing membership benefits and claims directly through your smartphone.
• Partner Discount Program: Enjoying discounts at affiliated local businesses.

New Member Benefits for Enhanced Experience

• First Year Satisfaction Guarantee: Full reimbursement if dissatisfied with services in the first year.
• Just In Case Cash: Offering a cash benefit for air transport emergencies.
• Concierge Services: Access to referrals for medical, legal, and lost luggage assistance while traveling!

With a commitment to our members that extends well beyond transportation, MASA Assist provides a comprehensive safety net during some of life's most unpredictable moments. We protect you from catastrophic financial loss and ensure you receive top-notch care anywhere in the Western hemisphere. Why wait for an emergency to take action? Join the MASA Assist family today and secure peace of mind wherever your travels may lead you!