LifeLink Emergency Rescue Services

LifeLink is a Namibian owned and operated private emergency and medical assistance company. It runs ground ambulances and air ambulances. Its air ambulances are based in Windhoek. The site says the company serves residents, visitors and people who travel to Namibia from abroad.

The ground fleet includes former NHS frontline ambulances, according to the site. Services include inter hospital transfers and emergency ground ambulance service. The site says the vehicles are maintained to a high level and are equipped for emergencies.

The air ambulance aircraft hold full licences from the Namibian Department of Civil Aviation and the Ministry of Health and Social Services for air ambulance missions. The site says the aircraft are insured and the fleet is growing.

The site says the air crews are led by doctors. It also describes pre hospital and nursing staff supporting the flights. A 24 hour control center uses telematics systems to coordinate responses, according to the site.

The company provides international assistance and medical concierge services for insurers and assistance companies abroad. Its services include primary recovery, hospital admission support, guarantee of payment placement, foreign service ground support, air ambulance transfers and commercial airline repatriation. The site says it accepts all major Namibian medical aid funds without asking for cash up front.

The site lists an emergency number of 999 and a landline of +264 64 500 346. An alternative number, 0819590000, is also listed. The contact page also notes a 24 hour contact option.