IOPS

IOPS is a flight service request platform for business aviation. It connects aircraft operators, ground handlers, and FBOs to run US to Mexico charter flights. An FBO is a company that serves private aircraft on the ground.

IOPS Flight Services makes IOPS. It is built around US to Mexico charter work. Its permit and eAPIS tools focus on Mexico trips. eAPIS is the US system for sending crew and passenger data before a flight.

Flight service requests in one place

Each request in IOPS holds the itinerary, the services, the permits, the manifests, and the conversation. The operator, the handler, and the agent on the ramp work from the same trip. Requests move through clear steps: draft, submitted, confirmed, in progress, and completed. Every change records who did what and when, so there is a full audit trail.

Teams talk in a trip-scoped chat. They can attach files. Operators can coordinate with the handler assigned to perform services. Ground agents are included in the same thread so updates reach the ramp.

US to Mexico charter workflows

• Mexico permit automation: blanket permit matching is triggered by the itinerary, with expiration alerts before they become a problem.
• eAPIS for Mexico flights: manifests are generated from trip data. They reuse crew and passenger details, and are ARINCDirect-compatible.
• Live aircraft tracking: position and estimated time of arrival show during the trip.
• Passport Vault: travelers can upload by magic link, with OCR capture and AES-256 encrypted storage.

Add-ons

IOPS starts with the core and adds what a trip needs. Each add-on works inside the same request.

• IOPS Core
• eAPIS Filing
• Mexico Permits
• Passport Vault
• NOTAM Briefings

Who it fits

IOPS is built for every seat in the operation. The same trip view works at the desk, the counter, and on the ramp.

• Operators: create trips in minutes, track permits and eAPIS, message the handler directly, and keep a full audit trail.
• Handlers and FBOs: confirm and fulfil requests.
• Ground agents: work from the same trip on mobile assignments.
• Management companies: IOPS also serves management companies.

IOPS is onboarding operators and handlers for the 2026 to 2027 Mexico season. To get started, book a demo, request access, or email info@iops.aero. Onboarding is available for operators, handlers, and ground agents. No credit card. No long-term contract.