Gotogate

Gotogate is an online flight booking site. Travellers search return, one way and multi-city flights and book them on the website or in the Gotogate app. The home page says it is trusted by 40 million passengers a year and has over 20 years of experience.

What the site provides

• Flight search and booking for return, one way and multi-city trips
• Optional services such as Flexible Ticket and Cancellation Guarantee
• My Bookings, where customers manage a trip, add services and follow refund updates
• Travel insurance, hotel and rental car bookings, which its terms say it mediates for third party providers
• Carbon offset options through GoClimate projects or sustainable aviation fuel with SkyNRG

Role and operator

The travel terms say Gotogate acts as an intermediary: airlines and other service providers remain responsible for performing the travel services. For the US portal, us.gotogate.com, the terms name Gotogate, Inc. in Miami, Florida as operator and contractual partner. Customer support is by email and phone only, with no in-person service.

Company facts

• US operator: Gotogate, Inc., Miami, Florida
• Terms apply to the US portal; other country portals may name other operators
• Mobile app and a sustainability page are linked from the home page