Global Travel Matters

Global Travel Matters is an aviation consulting company. It helps airlines and airports improve how they run and how they spend. The site calls it a new concept organisation for the aviation industry. Its phone number on the site is a UK mobile number.

The company says it looks for ways to save money and make operations work better through change management and data. It says its research found many things that affect an operator's financial health. It then gives a set of recommended practices to cut losses and missed chances.

The site lists six services. They are business intelligence and operational data analysis, project management and implementation support, process design documentation, cost analysis and cost reduction plans, operational excellence and gap analysis. Research and freelance consulting are also listed as areas of expertise.

The company was set up by Steve Tarbuck. The site says he has about 20 years of experience in airport operations and ground handling. His past jobs include management roles at Go Fly, Ryanair, Sterling Airlines, Qatar Airways and Brussels Airlines. He also worked at Copenhagen Airport. The site says he started Global Travel Matters about three years before the text was written.

He has led work on moving ground handling in house or out to contractors, cutting costs, using resources better and adding digital and self service tools. The site says he is an IATA accredited instructor who runs training and workshops on service design thinking for the passenger experience.

The website has a contact form and a brochure link.