Global Air Training

Global Air Training is a UK company that teaches human factors and crew resource management, known as CRM. These courses cover non-technical skills, such as communication and decision making. They help teams in risky jobs manage errors. The site says the company has taught since 1996 and holds ISO 9001 certification. It is based in Cheshire, England.

The company says it has worked with more than 1,000 organizations, including airlines, military units and over 100 NHS Trusts. Its courses are classroom, virtual or online. The site says they line up with ICAO, EASA, FAA and UK CAA rules.

For aviation, the CRM courses are for pilots, cabin crew and other aviation staff. Online CRM courses come in initial and recurrent forms. There is also an online CRM course for unmanned aircraft, called UAS. Open courses include CRM Trainer, a refresher for trainers and a CRM Trainer Assessor course.

Maintenance human factors is another area. These courses are for engineers and managers in the hangar and on the line. They line up with EASA and FAA Part 145 rules, which cover approved maintenance organizations. The company says the training helps cut rework and protect airworthiness. Online initial and recurrent versions are listed, and so is a course on human performance and limitations.

In healthcare, the company offers human factors training for clinical teams. Courses include clinical practice, case studies, a masterclass and a course for trainers in the NHS. The site says the approach follows PSIRF and SEIPS, two patient safety frameworks.

A third area is safety critical organizations. The online human factors course covers situational awareness, decision making, and threat and error management. This is a method for spotting threats and stopping mistakes before they grow.

The site says its instructors have real operational experience. It also says courses are built around the needs of each team and show measurable gains in safety. Two quotes from clients praise the course quality. A contact page lists the Cheshire office.