Galaxy FBO

Galaxy FBO is a fixed base operator and experience coordinator for general aviation in the United States. It has locations at Houston William P. Hobby Airport, Conroe North Houston Regional Airport and Addison Airport in Texas. It also lists Big Spring McMahon-Wrinkle Airport in Texas and Portland International Jetport.

The company serves passengers, pilots and flight department staff. It handles refuelling and also arranges extras such as ground transport and limousines. It says it welcomes any request and works to meet needs before travellers ask. Visitors can use an online form to schedule their arrival, so the team can plan everything for their trip.

Safety is one of the company's stated commitments. It lists stricter-than-standard fuel quality control and strong certification and protocol requirements. It also uses a performance management system and a culture of preparedness. Staff are encouraged to speak up, and accountability is shared.

On service, the company says its facilities are built with pilot and aircraft needs in mind. It offers amenities for passengers and crew and keeps partnerships with established vendors. It also offers hangars and leasing at its airports.

Skill and training are another focus. The company says its training goes above industry standards and that staff keep learning to stay up to date. It was established in 2006 and has grown steadily. It is backed by Black Forest Ventures, an investor with an aviation focus.

Galaxy FBO takes part in the aviation community near its bases. It hosted an event at Conroe on the economic impact of business aviation. It supports the Houston chapter of the Ninety-Nines in its poker run for charity. It has also shown motorcycles from the Haas Moto Museum at its Addison location.

Services

• Fixed base operator services
• Refuelling
• Ground transport coordination
• Arrival scheduling
• Hangar leasing
• Passenger and crew amenities