ETC Support Services Ltd

ETC Support Service Ltd was incorporated in 2001 as a provider of component supply chain and purchasing consulting services to the airline industry. Its registered office is in Douglas, Isle of Man. The company works with airlines and other civil aviation operators.

Component services

• Component maintenance: repair, overhaul, test and modification of components, APUs, thrust reversers, wheels, brakes, tyres and landing gears, with partner workshops
• Component management: repair cycle management, inventory planning, technical management and warranty management
• Component financing: access to main stock, consignment stock at the customer's base, sale and lease-back of component stocks, and ad hoc loan, exchange and sales
• Component logistics: AOG desk support 24 hours a day, plus packaging and supply chain coordination

Aircraft and platforms supported

The capabilities page lists Airbus A300, A310, A320 and A330, Boeing 737 Classic and New Generation, 747, 757 and 767, MD11, Bombardier, Hawker and Embraer aircraft, CF6-80, CFM56 and V2500 engines, and a range of APU types.

Consultancy and software

The company also provides operational and technical consulting, audit and inspection, maintenance programme optimisation and technical operations management, and software for flight data analysis and inventory management.

Company facts

• Incorporated in 2001
• Stock held in Riga (Latvia), Heathrow (UK) and Douglas (Isle of Man)
• ISO 9001:2015 quality registration (as reported in the ASA FAA AC 00-56B accreditation database)