Emplifi

Emplifi is an AI-powered social media management platform. The site gives an address in Columbus, Ohio, United States. It says it is trusted by more than 20,000 brands. The platform helps teams publish, sell and serve customers on social media.

The platform covers three main areas. Social marketing covers publishing, scheduling and listening. Social commerce is aimed at selling products through social channels. Social customer care covers case management and customer service on each channel. The site says these areas share one intelligence layer.

The site lists product modules including unified analytics, publisher, community, listening, influencers, UGC, care, chatbot, ratings and reviews, live advisor, agent and Emplifi Fuel.

The site says Emplifi is named a leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening. It says its AI tools help brands publish and govern social content at scale. Autonomous agents can publish, promote and engage with consumers, the site says.

Customer stories on the site cover brands in beauty, automotive, hotels, pet food, restaurants and retail. The industries page lists retail, travel and hospitality, consumer packaged goods, restaurants, sports, media, higher education, agencies, transportation, government and nonprofits, finance and automotive.

Resources include a blog, webinars, product tours, quarterly industry benchmarks, a key terms glossary, a newsletter, a learning center and documentation. The site also has a trust center and a status page for Emplifi platforms. It lists pricing plans for social media marketing, commerce and care.

The company has careers, events, leadership, media and press pages. It also has agency and technology partner programs. The site lists social pages on Facebook, X, YouTube, Instagram and LinkedIn.