AviaMedix

AviaMedix is an air ambulance company based in San Diego, California. Its mission statement describes emergency medical evacuation for North American expatriates, vacationers and people doing business in North America, Latin America and the Pacific Rim.

The company offers bedside to bedside air ambulance transport. It moves patients who are critically ill or injured, either home or to the destination they choose. A medical flight team stays with the patient for the whole trip. The team can give basic life support, advanced life support or critical care. The site says each aircraft is medically configured for emergencies.

Aircraft options cover short, medium and long range trips. The site lists very light jets such as the Eclipse 500 and Honda Jet, turboprops such as the King Air 100 and 200, and jets such as the Learjet, Falcon 50 and Gulfstream. The service runs 24 hours a day, 365 days a year. Most flights are run by contracted carriers that hold FAA Part 135 certificates. The site says Gulfstream, Challenger and Falcon aircraft are not dedicated and that AviaMedix does not have operational control over them.

AviaMedix also serves special patient groups. The site lists neonatal and pediatric care and advanced burn life support. It says the company works with Shriners Hospitals for Children in Northern California and in Galveston, Texas, for children with burns. It also offers organ and tissue transport for transplant centres and insurance providers.

The intake process starts with a case manager. The case manager collects information and contacts the patient's insurance company for a pre-authorization. The site asks for a photo of the front and back of the insurance card, the patient's full name and date of birth, the current location and the desired destination, and the most recent history and physical. The site also says its network of vetted emergency providers in Mexico and Latin America handles triage, medical clearance and second opinions.

The phone number on the site is +1 858 412 9514. The operations contact is listed as available 24 hours a day, 365 days a year. The company has pages on X, Instagram and Facebook.