AirAsia

AirAsia sells flights, hotels and other travel services through its website and app. Customers can book flights, SNAP flight and hotel packages, hotels, airport rides and airport transfers. They can also check in, add extras, pre-book duty-free, buy event tickets through MOVETIX, and buy travel insurance, eSIMs and the Asean Pass.

The site helps travelers plan a trip. Customers can check flight status and find domestic and international travel requirements. The site also explains fares, fees and charges, payment channels and tax invoices. Notices on the site cover the cabin baggage limit of 7kg and a one time change fee, which lets customers change a flight once with no extra charge. ZONEUP lets customers upgrade their seat at their own price.

Members can use points exchange, rewards and gifts. The site also links to the BigPay service, the AirAsia Card and CIMB Savers. Promotions and a Discover ASEAN page are listed for travelers who want deals or ideas across the region.

Business customers can use group booking, a charter request form and agent login. Travel agents and affiliate partners can register through the site. The site lists airline partners and related services as well.

The website is owned and operated by MOVE Travel Sdn Bhd, a registered travel agency in Malaysia. The site links to AirAsia MOVE, AirAsia Foundation, careers, the newsroom, history pages, investor relations and Teleport Logistics.

Services

• Flights
• SNAP flight and hotel packages
• Hotels
• Airport rides and transfers
• Check in and add-ons
• Pre-booked duty-free
• MOVETIX events
• Travel insurance
• eSIM
• Asean Pass