United Ground Express

United Ground Express is a ground handling company. It is a subsidiary of United Airlines, Inc. The company says it was founded in 2015. Its team works on the ramp, in the terminal and at a Corporate Support Center. The site describes the company as a vital part of the United Airlines family.

The site says the company supports more than 60 line stations and four hub locations across the country. Its airline partners include Alaska Airlines, Avelo Airlines, Air Canada and Sun Country. The site also names other airline partners.

Frontline staff work on safety, security, customer service, operational performance and regulatory compliance. Their work includes helping a traveler find a gate, fueling an aircraft on a tight schedule, and maintaining equipment. Management and administrative staff work at the Corporate Support Center.

The company's stated mission is to deliver customer service for its airline partners. It aims to do this through safety, customer care, reliability and efficiency. The site describes a vision of rewarding careers in aviation within an inclusive, team-oriented work environment.

The site is mainly focused on hiring. It lists external and internal job openings and an interview guide. It says the company offers competitive wages and flight benefits. The site also states rules on the use of AI tools in job applications and interviews.

The site says applicants may use AI tools to help write a resume or cover letter, but the materials must reflect real skills. Phone and video interviews should not use AI-produced answers without permission. The company describes itself as an equal opportunity employer.

The site has a contact page and a terms and conditions page. It links to Facebook, Instagram and LinkedIn.