Ulink Assist

Ulink Assist is a medical assistance company in Singapore. It plans and manages medical evacuations, repatriations and medical escorts for patients who need to travel.

What it does

Ulink Assist is a coordinator. Its website does not say that it owns or flies its own aircraft. Instead, it builds a plan for each case. Its evacuation process says the quotation can include a private jet, a ground ambulance and a medical team.

• Emergency medical assistance and medical evacuation
• Repatriation and travel assistance
• Medical team escorts
• Repatriation of mortal remains
• Claims processing and call centre support

Where it works

The site lists teams in Singapore, Myanmar, Malaysia and Indonesia. It says the teams can be activated 24 hours a day.

Who it is for

Ulink Assist serves people and organisations that need help with medical assistance across borders. This can include insurers and travel assistance buyers, as well as individual patients and their families. Because it coordinates flights, ask who will operate the aircraft before you agree to a plan.

Facts

• Based in Singapore
• Role: assistance and evacuation coordinator
• Operations line open 24 hours a day
• WhatsApp line: +65 8869 5920

How to use this listing

If you need a patient moved by air, call the operations line and describe the case. The team then prepares a plan and a quotation. Check what the plan covers, which company flies the aircraft, and who staffs the medical team. Ulink Assist also lists services for families, such as travel assistance and the return of mortal remains.