Traveloka

Traveloka is an online travel platform founded in Indonesia in 2012. It offers a website and app where travelers can search and book flights, hotels, and other travel-related services. The platform serves mainly Southeast Asia but also offers accommodation listings for over 100 countries worldwide.

The flight booking service includes one-way, round-trip, and multi-city searches. Users can filter results to show only direct flights. Traveloka provides options from hundreds of airlines globally. These include full-service and low-cost carriers. Filters allow travelers to select airlines, departure times, and flexible booking options such as refundable fares. Price alerts notify users of fare drops on chosen routes.

In addition to flights, Traveloka offers hotel and accommodation bookings with more than 2 million properties available. Other services include car rental, airport transfers, bus and shuttle tickets, cruises, activities, travel insurance, and eSIM purchases. The service aims to meet various travel needs in one platform.

The platform operates in nine countries: Australia, Indonesia, Japan, Malaysia, the Philippines, Singapore, South Korea, Thailand, and Vietnam. Accommodation options are extensive, covering popular destinations in Asia and beyond. Site language and currency options include English and US dollars to accommodate regional and international travelers.

Customer support is available 24 hours a day through the website, app, or phone. Traveloka seeks to provide assistance at any stage of the booking process. The company has attracted over 140 million app downloads, reflecting its users' broad base.

Traveloka’s website also offers partnerships and affiliate programs for businesses. Travelers can download the app for easier access to services. Various payment partners are integrated to facilitate smooth transactions. The company does not publicly list aircraft types or specific aviation regulatory certifications on its site.

Services

• Flight booking
• Hotel and accommodation bookings
• Car rental
• Airport transfers
• Bus and shuttle tickets
• Cruises
• Activities booking
• Travel insurance
• eSIM purchases