TouchPoint Aviation Services, LLC

TouchPoint Aviation Services, LLC was established in November 2012 to improve the aircraft parts trading market through asset management solutions and consulting services. It is a surplus aircraft parts trading company that works with airlines, MROs and other parts trading partners, and says it keeps its organization lean by using strategic partnerships. It has offices in Point Pleasant Beach, New Jersey and Miami, Florida, and describes its approach as flexible, whether handling daily transactions or negotiating long-term contracts with strategic partners.

Products

• Avionics and flight displays
• Instruments and components across all ATA chapters

The company states that its listed inventory shows only items it currently holds. All equipment is described as non-incident related and is supplied in serviceable, overhauled or as removed condition, with full commercial trace. If a requested component is not in stock, the team says it will search for it. Requests can be sent as an RFQ or through the component request form on the website.

Services

• Repair management through a network of OEM and MRO affiliations, with volume commitments to vendors that the company says help reduce repair, overhaul and modification costs
• Component exchanges, lease programs and loaners
• Dedicated on-site exchange pools for customers
• 24/7/365 AOG support through its AOG services network, together with technical services and sales teams
• Asset management and consulting for parts trading partners

Approach

The company describes itself as customer centric and solutions based, built around three ideas: value, trust and a full customer experience that continues after the sale. It stresses long-term relationships with customers, partners and vendors, and a business style that stays agile in dealings with airlines, MROs and other parts traders.

Company facts

• Established November 2012
• Active member of the Aviation Suppliers Association and an ASA-100 accredited supplier
• FAA AC 00-56B accredited
• Offices at 813 Arnold Avenue, Point Pleasant Beach, New Jersey and 8950 SW 74th Court, Suite 2201, Miami, Florida
• Inventory is listed on external parts listing services