SwissTeknik

SwissTeknik is a distributor of recertified aircraft material based in Tempe, Arizona. The company describes itself as a direct to airline supplier. It creates exclusive, long term relationships with a select group of airlines and vendors. It has been named a three time Inc. 500/5000 company, and it works with a scientific approach to sourcing and sales.

The company says it helps buyers at every level of urgency, from AOG requests to routine orders. It uses advanced systems, CRM software and experienced staff to support each request. Each salesperson manages no more than seven customer accounts, which the company says helps reduce errors and keeps each account a priority. SwissTeknik also offers personal attention from purchase order through overhaul to shipment, with one representative controlling each order.

Inventory is a key part of the offer. SwissTeknik forecasts and sources both high and low demand inventory for quick turnover. The company says aging parts lose value and can bring supply contamination risks, so it keeps stock moving. This approach frees cash and lets it price below competitors. The company says its goal is to make customers more successful with it than without it.

Quality is built into the process. SwissTeknik's quality program is accredited under FAA AC00-56A and AC00-56B. Its quality system follows seven pillars, including perfection, consistency, speed of delivery and total customer service. Parts are sourced from qualified suppliers, and tear down aircraft that are not linked to incidents are used as one source. Repair stations are monitored on warranty and service standards, and suppliers are audited on a regular basis.

Every shipment is cross checked by the shipper and the chief inspector before delivery. The company checks each part for condition, trace, FAA or EASA paperwork and ATA 106 documents. SwissTeknik positions itself as an alternative to the ILS and Partsbase marketplaces and to pool agreements for airline buyers. It also offers a 24 hour live AOG line, and it invites customer inspectors to schedule an audit.

Services

• Direct to airline supply of recertified material
• AOG to routine support
• Inventory management for high and low demand parts
• Tear down inventory access
• Personal account management
• Repair station monitoring
• Supplier monitoring and audits
• Double check inspection before shipment
• 24 hour live AOG line
• Quality program under FAA AC00-56A and AC00-56B