Sunline Services Inc.

Sunline Services Inc. is a pioneer in aviation support services for international airlines stationed at O'Hare International Airport in Chicago. The company was established in 1995 and opened its doors in September of that same year. It was founded on the simple concept of helping international airlines reach new heights by providing ground support services. The company makes it possible for airline partners to operate with confidence that they and their passengers are well taken care of on the ground.

The company provides passenger services and flight operations support. Its passenger services team assists airlines with traveler needs at the airport. Its flight operations team focuses on delivering accurate flight plans for airline partners. The top priority is to help these partners reach their destinations safely and securely. When operational challenges arise, the team develops solutions to overcome obstacles and to continue delivering results for the airlines it serves.

Sunline Services experienced dramatic growth within its first five years of business. The company started with just a handful of employees and grew to well over a hundred. Over the years, it has navigated many challenges and significant changes within the airline industry. The company continues to serve international airlines at O'Hare with a mission of providing strong support services on the ground.

The leadership team brings extensive experience in the aviation industry. One senior leader has been with the company since 2009 and has over 20 years of aviation experience in various roles. Another senior leader joined in 2017 and brought nearly 18 years of aviation experience. This leader helped oversee passenger services at Terminal 1 and Terminal 5 and set high standards for customer service and operational efficiency.

The company values strong working relationships with its international airline customers. It has established a healthy customer base over the years. Sunline Services also works to develop its team members by coaching supervisors and helping them move into management roles. This approach fosters a culture of growth and continuous improvement within the company as it supports its airline partners at O'Hare.

Services

• Passenger Services
• Flight Operations
• Ground Support Services