Prospect Airport Svc

Prospect Airport Services is an airport support company. It provides ticket and gate agents, passenger services, cargo services and other ground support for airlines. The company was founded in 1966. In April 2024 it was acquired by Unifi, which is now its parent company.

The company says its history began in 1961 with a janitorial contract at O'Hare airport in Chicago. It says it has more than 55 years of experience and over 10,000 associates. The site says the company uses proprietary technology to meet the needs of the airline industry.

Ticket and gate agents handle check-in, boarding and help for passengers with special needs and unaccompanied minors. The site lists gate agents, ticketing agents and customer service agents. Passenger services include skycap help, wheelchair assistance, electric cart driving, baggage services, interpreters, courtesy bus drivers, meet and greet and lounge staff.

The site says the company uses the Connect Passenger Services System, built with AvTech, to track services such as wheelchair assistance and support for unaccompanied minors. The system can connect with airline systems. The company also offers a range of cargo support services, from single functions to full outsourcing.

Prospect Airport Services has key operations at airports in more than 30 cities. The site names Chicago, Dallas and Newark among them. Other brands in the Unifi group include Up and Away Aviation Detailing and VIGGO. The site has careers pages for active military and veterans, and for refugees and newcomers.